5.5.3.1 OUCSS-NMS(OMS) Manage Outage : OUCSS-NMS(OMS) Manage Outage Detailed Process Model Description : 4.9 Create Trouble Call

4.9 Create Trouble Call
Reference: OUCSS-NMS(OMS) Manage Outage Process Model - Page 2 for the associated business process diagram.
Actor/Role: NMS/OMS
Description: NMS processes the reported outage.
Entities to Configure
DB Service: OUNMSSubmitCallStoredProcedure

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